• Salesforce Lead Business Analyst

    Job Locations US-VA-Springfield
    Job ID
    2018-1382
    Clearance Level
    Client Background Investigation
  • Overview

    The Salesforce Lead Business Analyst is a key member of the Salesforce implementation team.

    Responsibilities

    In addition to being responsible for business analysis, the Lead BA will lead all the BAs on the project, who would work directly with the project team and clients gathering requirements to analyze, design and/or implement technology best practice business changes. He or she will work with senior members of the team ensuring the successful delivery of Salesforce.com implementation. The Lead BA should have solid function and/or industry knowledge, as well as Salesforce products such as Sales Cloud, Service Cloud and Marketing Cloud.

     

    Key Responsibilities

    • Work with Delivery Lead/Project Manager to maintain and coordinate communication with the customer/client throughout each project.
    • Work with the project team to gather the business and functional requirements, by scoping defining, and prioritizing requirements.
    • Mapping functional requirements to Salesforce.com features and functionality.
    • Understand and document requirements for configuring, testing and launching our CRM solution.
    • Understand CRM requirements and Identify product requirements for future enhancements.
    • Critically evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details.
    • Work with Architect and Developers to transform new requirements into Salesforce.com design and implementation.
    • Develop, maintain with perform processes to continuously monitor data quality and integrity in platform applications with Salesforce Administrator and functional managers to create training materials and documentation for Salesforce.com users and help train new end users on Salesforce.com and related applications.
    • Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List Views, Assignment/Auto Response/Escalation, Workflows & Approvals and Process Builder.
    • Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.
    • Supports PM with projects updates, scheduling, invoicing, etc.


    Qualifications

    Required Experience:

    • Minimum of 4 years’ Business Analysis experience.
    • Minimum of 2 years’ as a Salesforce administrator or Salesforce App Builder.
    • Minimum of 2 years’ Experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation.
    • US Citizenship

     

    Required Clearance:

    •  Ability to obtain DHS Suitability

     

    Desired Qualifications:

    •  Experience working with sandbox and production environments to manager the distribution of system functional or process changes.

     

     

    About Aveshka:

    Aveshka is a professional services firm focused on addressing our nation’s most complex threats and challenges. As a small business we’re committed to supporting our clients’ missions with services delivered by our diverse and experienced staff. With expertise in cybersecurity, emergency preparedness, and public health, our experience base spans federal, state, and local governments, as well as private sector entities.

     

    Aveshka encourages collaborative communication and ongoing learning.  Some of our benefits include:

     

    • Extensive training programs
    • Gym membership reimbursement
    • Education reimbursement
    • Technology benefits
    • Commuter benefits
    • Generous paid time off and much more!

     

    Aveshka is an Equal Opportunity Employer (EOE)

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